Forest Concert MOBILE APPLICATION PRIVACY POLICY

LAST UPDATED: January 01, 2025

Important Note: Forest Concert is a relaxing merge game. All points, levels, achievements, or any other in-game items in the game hold no real-world monetary value and cannot be exchanged for cash, gift cards, or any other form of monetary compensation or item of value outside of the Service.

The purpose of this Privacy Policy is to inform the Forest Concert Mobile Application users ("Users", "you") as to the information we collect, what we do with this information, and how your information is protected. This Privacy Policy outlines our information administration practices in relation to the information we acquire through the Forest Concert Mobile Application and affiliated services (collectively, the "Service"). At all times, DreamForge Studio Ltd. ("we", "us", "our") strives to uphold the privacy of individuals and abides by the applicable laws, principles, and regulations. 'Forest Concert' refers to the operators of the domain scaldingice.top or the Forest Concert Mobile Application, as well as to any services or products offered by or in connection to the operators of that domain and application.

When you access our Service, we automatically collect certain technical data from your device, such as language settings, IP address, time zone, type and model of device, device settings, operating system, Internet service provider, mobile carrier, hardware ID, and other unique identifiers (such as IDFA and AAID). We need this data to provide our Service, analyze how our Users use the Service, ensure security, and potentially serve contextual advertisements where applicable and permitted.

For improving the Service and understanding user engagement, we may share aggregated or anonymized technical data with third-party analytics providers. We may also share necessary technical identifiers with advertising partners to serve contextual ads within the Service, where applicable. This helps us analyze different interactions (e.g., feature usage) and potentially show relevant ads (e.g., to users who engage with specific features).

Where applicable, if you do not provide us with relevant Personal Data necessary for core functionality, you may not be able to use certain features of our Service completely. You should not use the Service if you do not agree with this Policy and any other agreement that governs your use of the Service.

BY USING THE SERVICE, YOU CONFIRM THAT (I) YOU HAVE READ, UNDERSTAND, AND AGREE TO THIS PRIVACY POLICY, AND (II) YOU ARE OVER 16 YEARS OF AGE (OR HAVE HAD YOUR PARENT OR GUARDIAN READ AND AGREE TO THIS PRIVACY POLICY FOR YOU). If you do not agree, or are unable to make this confirmation, you must not use the Service. In such a case, you must cease using the Service and may contact us to request deletion of your data.

If you have any questions, please contact us at support@scaldingice.top.

Privacy Policy Consent

By using the Forest Concert Mobile Application and its affiliated services, you consent to this Privacy Policy and its information administration practices. DreamForge Studio Ltd. may provide additional disclosures or updates in relation to the privacy policy. These documents will apply supplementary to this Privacy Policy. These disclosures may expand on information administration practices or provide further clarification for specific practices.

If you disagree with or are not comfortable with any aspect of this Privacy Policy, you should immediately cease the use of our services.

Changes to the Privacy Policy

DreamForge Studio Ltd. reserves the right to alter and/or modify this privacy policy at any time. Please review this policy periodically for any changes.

If any significant or substantive Privacy Policy Amendments are made, we will notify you through the Service or by email if we have your contact information and are permitted to do so. Your continued use of the Service after changes signifies your acceptance of the revised policy.

Who Does Our Privacy Policy Apply To?

This Privacy Policy applies to all users of Forest Concert's services.

Our users are those who use the Forest Concert Mobile Application or affiliated services.

What Personal Information Do We Collect?

DreamForge Studio Ltd. only collects information that is necessary for the provision and improvement of our Service. The information that we may collect includes, but is not limited to:

Identification Information: User ID (used for Product Personalization, Analytics, and App Functionality; linked to the user's identity).
Contact Information: Email address (if provided for account registration/recovery, support, or communication; linked to the user's identity).
Technical Data and Device Information: We may collect certain device information, including:
- Device ID (Used for Analytics, and App Functionality; Linked to the user's identity; Used for tracking purposes where permitted)
- Device make, model, and operating system
- Device properties related to screen size, orientation, audio, battery, device memory usage, settings, and boot time
- Device settings related to accessibility features, font size, theme
- Carrier and Operating system version
- Name and properties of mobile application through which a consumer interacts with the Services
- Country, time zone, and locale settings (country and preferred language)
- City- and/or country-level or other coarse geolocation data
- Network connection type and speed
- IP Address
- Advertising IDs (IDFA/GAID/Amazon FOSAID), where permitted and applicable
- Vendor IDs (IDFV)
- Advertising and tracking preferences and restrictions
Usage Data (Events):
- Product Interaction (used for Analytics, Product Personalization, and App Functionality); e.g., features used, time spent in app.
- Game Data (merge game sessions, scores, game duration, achievements, etc.)
- Advertising Data (used for Product Personalization, App Functionality, and Analytics); e.g., ads viewed or clicked within the app.
- Session data (length of last/current session, number of sessions).
- Push notification token (if push notifications are enabled).
Diagnostic information:
- Crash Data (used for Analytics, and App Functionality).
- Other Diagnostic Data (used for App Functionality, and Analytics); e.g., performance data.
- Logs, error reports and events and the type, number, date and page relating to this information.

Why Do We Collect This Information?

To Provide and Improve Our Services: Collecting data allows us to operate the Service effectively, update features, fix bugs, and create new functionalities that better meet our Users' needs. We strive to create a more personalized and stable experience.
To Protect Our Users and Platform Integrity: We collect data to ensure the Service is provided securely, to analyze user behavior for identifying potential misuse or fraud, to maintain platform stability, and to add security features.
To Comply with Legal and Regulatory Requirements: We may need to collect and retain certain information to comply with applicable laws and regulations.
To Enforce our Terms and Agreements: It is important to manage our services and user interactions effectively. This includes preventing prohibited activities, enforcing our agreements with users and third parties, and investigating violations.
To Maintain Your Registration and Account Access: This allows you to access your account progress, game history, and settings securely.
To Ensure Quality Control: We may analyze aggregated user information for internal quality control, training, and to ensure we provide accurate information and a consistent user experience.
Marketing and Communication: We may occasionally send you information about Forest Concert Mobile Application updates, features, or related events, or deliver relevant in-app messages based on your communication preferences and applicable law.

Information collected during download of the App

When you download the app, certain required information is transmitted to the app store you selected (e.g., Google Play Store, Apple App Store), such as account identifiers, device type, and purchase history. This data collection is governed by the respective app store's privacy policy. We do not control this initial data collection by the store. We may receive anonymous, aggregated statistics from the stores regarding downloads, uninstalls, and crashes.

Data processing when using the App

As part of your use of the app, we collect data required for providing and using the app's features, as detailed in the "What Personal Information Do We Collect?" section. This includes technical identifiers, usage data, and diagnostic information.

This data is collected to provide you with the service, enable its functions, personalize your experience (like tracking game progress, recording merge history), and prevent misuse or malfunctions.

Technical functions and Permissions

Certain app features may require specific device permissions to function. We will request these permissions only when necessary for the feature you are trying to use. We will notify you before requesting such permissions. Granting permissions is optional, but denying them may limit your ability to use features that rely on them.

Who Will We Share Your Information With?

Information that Forest Concert Mobile Application collects may be shared with the following categories of third parties only as necessary and described in this policy:

Our Internal Teams: DreamForge Studio Ltd. personnel involved in operating and improving the Service.
Service Providers & Advertising Partners: To serve contextual ads within the app, where applicable and permitted. Sharing is typically limited to technical identifiers like Advertising IDs.
Login Providers: If you choose to log in via third-party services like Apple or Google.
Legal & Professional Advisors: Individuals, entities, organisations, such as legal counsel or auditors.
Law Enforcement & Public Authorities: To comply with legal obligations, court orders, or lawful requests; to enforce our Terms; to protect the rights, privacy, safety, or property of DreamForge Studio Ltd., our users, or others.
Parties Involved in Corporate Transactions: In the event of a merger, acquisition, restructuring, bankruptcy, or other sale or transfer of assets.

How Is Your Information Protected?

DreamForge Studio Ltd. considers user privacy highly important. We implement reasonable administrative, technical, and physical security measures designed to protect client data from unauthorized access, alteration, disclosure, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Consent & Data Retention

By using the Service, you consent to the processing of your personal data as described in this Privacy Policy. We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including providing the Service, resolving disputes, enforcing our agreements, and complying with legal obligations.

Children's Data

The Forest Concert Service is intended for users who are at least 16 years old. We do not knowingly collect personal information from children under 16. In accordance with COPPA, we do not knowingly solicit or accept personally identifiable information from users known to be under 13 years of age. If we learn that we have inadvertently collected personal information from a child, we will take steps to delete the information as soon as possible. If you have concerns, please notify us immediately at support@scaldingice.top.

Do We Use Cookies?

Cookies are small text files stored on your device. While mobile apps don't use traditional browser cookies in the same way, they often use similar technologies like SDKs that store identifiers or data locally on the device for purposes like analytics, personalization, and tracking user sessions. Forest Concert may use such technologies to store preferences, analyze usage patterns, and potentially serve relevant contextual ads.

How You Can Access or Change Personal Information

You may have the right to access, review, correct, update, or request deletion of your personal information held by DreamForge Studio Ltd., subject to applicable law. For requests, please contact us at support@scaldingice.top. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

General Data Protection Regulation (GDPR) - Rights for EEA Residents

If you are a resident of the European Economic Area (EEA), you have specific data protection rights under the GDPR, including the Right to Withdraw Consent, Right of Access, Right to Rectification, Right to Erasure, Right to Restriction of Processing, Right to Data Portability, and Right to Object. To exercise these rights, please contact us.

CONTACT US

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at: support@scaldingice.top.

DreamForge Studio Ltd.

Domain: scaldingice.top